Privacy Policy
A Legal Disclaimer
Welcome to BSM Automation (“Company,” “we,” “our,” or “us”).
We value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your information in compliance with the Digital Personal Data Protection Act, 2023 (India).
By using our website [insert your domain name, e.g., www.bsmautomation.in], you agree to the practices described in this Policy.
1. About BSM Automation
BSM Automation is engaged in industrial automation, electrical control panels, VFD panels, and related engineering solutions.
Our website is designed to provide information about our products, services, and solutions and to enable communication with customers, vendors, and partners.
2. Information We Collect
a. Personal Information
We may collect personal information when you:
-
Fill out an inquiry or quotation form
-
Contact us via email or phone
-
Subscribe to our updates or newsletters
This may include:
-
Full name
-
Email address
-
Phone number
-
Company name
-
Job title
-
Project or inquiry details
b. Non-Personal / Technical Data
When you visit our website, we may collect:
-
IP address
-
Browser type and device information
-
Pages visited, time spent, and referral URLs
-
General location (city, country)
This information helps us improve site performance and user experience.
3. Purpose of Data Collection
Your information is collected for the following purposes:
-
To respond to your product or service inquiries
-
To prepare quotations or proposals
-
To deliver requested services or updates
-
To improve our website and customer experience
-
To comply with legal or regulatory obligations
We do not sell, rent, or trade your personal data to any third party.
4. Legal Basis for Processing
Your personal data is processed under one or more of the following lawful bases:
-
Your consent
-
Performance of a contract (e.g., quotation or service request)
-
Legal obligation
-
Legitimate business interest (such as improving website functionality or communicating with clients)
5. Use of Cookies
We use cookies and analytics tools to:
-
Understand user preferences
-
Analyze website performance and traffic
-
Improve user experience
You can manage or disable cookies in your browser settings. However, certain features of our site may not function properly if cookies are disabled.
6. Data Storage and Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
Your data is stored securely on our trusted hosting servers located in India or jurisdictions compliant with Indian data protection standards.
While we strive to protect your data, please note that no electronic transmission or storage is completely secure.
7. Data Sharing and Disclosure
We may share information only when necessary:
-
With service providers (e.g., website hosting, analytics, or communication tools) under confidentiality agreements
-
To comply with legal requirements, court orders, or government requests
-
With internal teams for processing client requests or support
We do not share or transfer personal data for marketing purposes without your consent.
8. Your Rights (Under DPDP Act, 2023)
As per the Digital Personal Data Protection Act (DPDP Act), 2023, you have the right to:
-
Access and review your personal data held by us
-
Request correction or deletion of your data
-
Withdraw your consent at any time
-
File a grievance in case of misuse of data
To exercise your rights, please contact our Data Protection Officer (DPO) using the details below.
9. Data Retention
We retain your data only as long as necessary for the purpose it was collected, or as required by applicable laws or regulations.
10. Third-Party Links
Our website may contain links to other websites (e.g., YouTube, LinkedIn, or vendor sites).
We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read their privacy policies before interacting with them.
11. Children’s Privacy
Our website and services are intended for business users and adults. We do not knowingly collect personal data from children under 18 years of age.
13. Contact Us
If you have any questions or wish to exercise your data protection rights, please contact:
Data Protection Officer (DPO)
BSM Automation
Email: bsm.samyak@gmail.com
Phone:+91 88888 78860
Address:"Swaraj Capital" Office No. 623, Near Moshi- Chakan Road,
Borhade Wasti, Moshi,Pune- 412105
Website:https://www.bsmautomation.in/
